What is Photo Service?
Taking pictures of package stored at Buyee warehouse.
You can confirm the items and packing status.
・Package contains only one item (Package that has not been consolidated with others)
・Package contains multiple items (Package that has not been consolidated with others)
・Package with Protective Packaging/Special Packaging
Photo Service Fee
Photo Service Fee is 300 JPY per package.
Terms and Conditions of Photo Service
■Photo Service cannot be cancelled.
Photo Service cannot be cancelled once you have submitted your application.
■You cannot specify how the photos are taken.
You cannot determine how to take the photos in certain angle or take the photos for certain item parts.
Besides, when taking photograph of consolidated package, we would not take out the items from the package.
■The weight on the photo does not include weight of shipping label or invoice.
Once you order shipment, we will add shipping label and invoice, fragile seels (if necessary).
The weight on the photo and received package might be slightly different because of the above reason.
■If the items show in the photo are different from the order, please contact us.
For Standard Plan items and Inspection Plan items, if the items in the pictures are different from the order, please kindly contact Buyee Customer Support. (firstname.lastname@example.org)
※Please be reminded that Lite Plan item cannot be applied for refund.
■Basically, we do not accept retaking the photos.
Please kindly contact Buyee Customer Support (email@example.com) if the photos on My Page are too blurred to be confirmed, or the photos are different from the order.