Terms and Conditions

No bidding on spray cans (aerosols)

Buyee cannot ship spray cans, packages containing spray cans or other pressurized aerosols.

Items such as hair spray, tonic, face lotion, deodorant and gas canisters are likely to be packaged as spray cans.
Please check that the item is not a spray can before purchasing.

No bidding on frozen, refrigerated or perishable goods

All packages that arrive at our warehouse are stored at room temperature.
As a result, frozen, refrigerated or perishable goods that arrive at our warehouse may thaw and spoil.

Please be careful not to purchase frozen, refrigerated or perishable goods when shopping online.

We are unable to ship prohibited items

It is possible that we will be unable to ship to certain overseas destinations due to conflicts with laws in the destination country or safety concerns during the shipping process. Laws differ for each country, so it is the responsibility of the purchaser to verify that the item is allowed in his/her country.
At Buyee we impose a bid limit system on items that may be prohibited items in an effort to prevent successful bids. However, in the event that a user should successfully bid for an item that is prohibited in his/her country, Buyee will not be responsible for any losses incurred due to the inability to ship the item to the purchaser’s country.

Please click here for List of Prohibited Items.
Please click here for List of Prohibited Items by country.

Basically, No cancellation and returns

Please be aware that we do not accept requests to cancel an order once the purchase has been completed/an auction has been won.

Cancellation and return cannot be applied for the following cases even if there are discrepancies.

Customs clearance procedures may be required

Customs duty may be charged if the taxation conditions set locally are met at the time of import in the destination country.
If you are requested to carry out customs clearance procedures including payment of customs duties, please process and handle it yourself.
In addition, the presence or absence of tariffs and the tariff rate will differ depending on the destination country.
Please contact the local customs office directly for details before making a purchase regarding the existence of customs duties and tax rates.

Simple Estimation Tool

All shipping options at a glance.

Conditions, shipping times, and available shipping methods for each country.

Commodity prices

yen

Country/Region

Package Weight

g ※ Please enter weight in grams (1,000g = 1kg)

Package Dimensions (Optional)

cm cm cm

Notes:

  • Plan program fees in regard to insured delivery and inspection do not include optional service charges such as Consolidation fee, Protective Packaging fee, and Special Packaging fee, etc., which will be charged additionally.
  • There might be a domestic shipping fees charged by the seller/store. Please check each seller/store`s information page for more details.
  • If the consumption tax is already included, it will be charged when you win the bid/place the order.
  • Campaigns and other discounts are not applied to the estimated fee.