Protective Packaging Service
What is the Protective Packaging Service?
Extra padding and careful packaging to protect your items during the international delivery!
In general, items that arrive at our warehouse will be shipped out to you in the boxes they arrived. We offer an optional service that allows you to apply for the item to be repackaged in a secure manner. We will suggest you apply this service to protect fragile items.
Once your item arrived at Buyee warehouse, you can easily select it from your My Page and apply for Protective Packaging!
* A service fee will be charged separately for use of the Protective Packaging Service.
Protective Packaging Service Fees
There is a one-time charge of 1,500 yen/$15 for use of the Protective Packaging Service.
Regardless of being consolidated or not, the service fee will be 1,500JPY/$15 per box.
Terms and Conditions
* The package information cannot be changed once the application has been made.
Protective Package Service cannot be cancelled or changed once you have submitted the application.
* The weight of the package may change.
Our warehouse staff will do their best to ensure that your item is packaged securely to avoid risk of damage during the international shipping. Please kindly note that the weight of the package will be increased by applying for the Protective Packaging, and this is unavoidable. Generally, the weight of the package will be increased 1-2 Kg than the original weight depending on the size of the package.
* Depending on the situation, it is possible that we will remove the package/bag provided by the seller/store.
When proceeding with protective packaging work, we normally keep the packaging in the exact state as we received it from the seller/store and only add some protective cushioning to the package. However, if the packaging used by the seller/store is not sufficient/strong enough or has dirt and damages, it is possible that we remove the packaging provided by the seller/store and replace it with Buyee packaging materials and cardboard boxes/bags.